Privacy Policy


Emergy Oy

Kappelitie 6 A, 02230 Espoo, +358 40 561 3522,

Person in charge of the register: Partner Jarkko Rantanen

Contact person for the register: Systems specialist Tomi Hakala, +358 40 7652534,


Personal data in register is used based on legitimate interest or your consent for maintaining and developing customer relations, for marketing purposes as well as for providing, offering and developing our services. In addition, we process anonymised Emergy Emotional Climate Audit® (EECA) survey responses for research purposes with separate consent.

The register has a legitimate interest in processing personal data to enable customer service and customer relationship management (Emergy Ltd customers). Similarly, the regiester has a legitimate interest in processing personal data for the purposes of handling contact requests, newsletter subscriptions and event registrations (potential customers of Emergy Ltd and website users) via the website.


Data is collected in the register as follows:

Emergy newsletter and potential customers/website users:

  • Email address
  • Usage data
  • Phone number
  • Other information the person may have supplied

Emergy customers:

  • Name
  • Email address
  • Phone number
  • Usage data
  • Other information the person may have supplied

Enrollment information to events organized by Emergy:

  • Name
  • Email address
  • Usage data
  • Other information the person may have supplied

Emergy Emotional Climate Audit® (EECA) Participants:

  • Name
  • Email
  • Organization
  • Answers to the questionnaire


The personal data collected by the data controller includes only the aforementioned data that the person consents to give when using Emergy website and services or in person, on the phone, by email or via other online tools.


The data is collected into databases, which are protected by firewalls, passwords and other technical means. The databases are located in locked and guarded premises, and the information is accessible only to specific, designated persons. Employees processing the data in the register are bound by a confidentiality obligation.


Personal data will not be disclosed outside Emergy Oy and third parties acting on behalf of Emergy Oy or involved in the provision of the service.

Where necessary, data may be transferred outside the EU. Where data is transferred outside the EU, we will ensure that the country is an Adequate Data Protection country as defined by the EU Commission or that the standard contractual clauses under Article 46(2) of the GDPR apply in the contract with the entity.

If material is printed from the register, which is stored in databases, the material is stored in a locked room, and only the data controller is authorized to use it. When the material is no longer needed, it will be destroyed.


The duration of processing personal data is open-ended; data is processed for as long as it is needed in order to handle a customer relationship (current or potential), event marketing, personality profiling, measuring emotional intelligence or other specified purpose for which the data is stored. We store the data in the register in the form received from the data subject, and we correct and erase the data in accordance with the data subject’s request. The recipient can opt out of the newsletter mailing list via a link that is included in every newsletter we send.


The data subject’s rights are listed in the following. If the data subject wishes to exercise the rights, a request may be sent to

Right of access

The data subject has a right to check the registered personal data concerning him or her and to obtain a copy of the data. If the data is inaccurate or incomplete, please send a request to Emergy for correcting or completing the data.

Right to object

The data subject has a right to object to processing of personal data, if he or she feels that the data have been unlawfully processed.

Right to prevent direct marketing

The data subject has a right to prevent their personal data being processed for direct marketing. We never sell or share personal data to external parties for them to target direct marketing to the data subject.

Right to erasure

The data subjects have a right to request the erasure of the data concerning them, if they feel the data processing is not necessary. We will review the request, after which we will either erase the data or give a justified reason for why the data cannot be erased.
Users can opt out of the mailing list. A link to do this is included in every newsletter.
In accordance with the Accounting Act (Chapter 2, Section 10), the data controller is obliged to retain accounting records for ten years. For this reason, accounting records cannot be erased before the expiry of the period.

Right to complain

If a data subject feels that our processing of personal data breaches the in force legislation on data privacy, he or she has a right to lodge a complaint to the data protection ombudsman.

The data subject has a right to request us to restrict the processing of contested data until the issue is solved.


A cookie is a small text file that is stored on a user’s device by an Internet browser. Cookies are set on the user’s terminal only with the site the user invites. Only the server that sent the cookie can later read and use the cookie. Cookies or other technologies do not damage the user’s terminal or files, and cannot be used to access programs or spread malware. The user cannot be identified by cookies alone

We use cookie-based Google Analytics to improve and evaluate the use of our website. In this context, Analytics compiles standard site usage reports. Cookies are used to collect information about the usage habits of website users, such as which pages a user visits and how long they are on the site. Emergy uses information obtained from cookies to compile statistics on the use of the services. In addition, cookies can be used to target and measure marketing. Learn more about the privacy and security of Google Analytics and Google’s privacy practices and policies.