The Emergy Emotional Agency Program® is an online course for your entire work community: flexible online learning, applied exercises and peer coaching to reinforce learning.
Studies show that these challenges are universal and affect every organization on the planet. And they are all trying to figure out how to solve it. But you cannot solve anything unless you know why you have the problem in the first place.
The reason for all these challenges are unrecognized negative emotions.
These emotions are caused by unmet psychological needs and real workplace challenges that are not dealt with. Emotions impact your employees every single day. And if the employees don’t have the ability to deal with their negative emotions, it will inevitably lead to intense frustration.
If that frustration goes unanswered, it leads to cynicism, lack of motivation and low engagement in the workplace. Also known as quiet quitting. If this happens, your employees WILL look for a new job.
Even if they don’t leave, their capacity to innovate, solve problems and reach business targets will diminish greatly, simply because neither they nor the organization know how to deal with negative emotions and what is causing them.
Do we realize how this negative spiral affects our organizations and their results? Do we understand how much potential is lost because we don’t utilize the power of emotions?
The solution is deceptively simple. We need to understand the role of emotions: how they affect people at all levels of your organization as well as your business performance. And we do that by using something called Emotional Agency.
Emotional Agency is the awareness and understanding of emotions in activities and interactions in the workplace.
While most companies focus on hard facts like operating models, KPI’s and goal setting, the fact remains that even with the best systems in place, emotions still run people. While those hard facts are important, they won’t work without emotions.
Essentially we need to change the mindset from managing employees to leading human beings.
“Listening, observing, understanding, and valuing emotions – those of one self and those of others. Learning to take micro breaks to wind down and not take bad emotions / feelings from one meeting to the next.”
“More ways to handle situations where there seems to be tensions.”
“Remembering the basic needs (the 7 set) of everyone, remembering that the mood you enter any meeting (on-site or virtual) will affect the others & the athmosphere of the whole meeting.”
“Feelings belong to the workplace. It’s part of everyday life and one can learn more about oneself and their own behaviors as well as the feelings and behaviors of colleagues. This training has made me be more mindful of others’ feelings and how I can affect them.”
“To have a better understanding of what emotions are and how they affect us (and our ability to work with other people) in both subtle and not so subtle ways. Also to be better able to relate to and emphatise with other people.”
We implemented a massive organizational change and by learning and applying emotional skills in the change project, our employee satisfaction has increased, the sick leaves have decreased and our customer satisfaction has increased significantly.
Emergy’s training gave us a huge amount of tools to support the cultural change. The insight from the management team have been a tangible help in getting the development work on the right track. We tried a number of different trainings to suppor the change, but Emergy® training was in its own class.
Based on our experience with the training to our management team, we wanted to expand the training impacts and offered the course for our entire staff.